Confer With allows your team to give real- time advice on what to buy as they would in store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross sell and even add promotions to customer baskets during live video shopping experiences. This is particularly helpful when selling bigger ticket items and when there is an opportunity to cross sell complimentary products.

Customers are more likely to add something to their basket if they are given helpful, timely advice. Confer With lets your team give customers the support they need to make a purchase, improving the customer experience and increasing brand loyalty in one go. Live video shopping experiences increases direct to customer sales by up to 10 times and improves average order value. By replicating in-store experiences online, you are guaranteed to satisfy not only your motivated team, but customers too.

• MATCH
Match high value customers with members of your team in real-time or set up virtual appointments.

• ENGAGE
Your customers can engage with your team in a way that feels most comfortable for them. Live video shopping, allows for more collaboration around selecting the right product

• IMMERSE
The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you

• CONVERT
Convert more sales with our virtual shared basket. Saying “shall I add that to our shared basket?” is the equivalent of taking it to the till.